VALA NC - Student Support Services

Student Support Services
at VALA NC

The Right Support, at the Right Time, in the Right Way

VALA NC provides a robust, data-driven system of academic support designed to meet the diverse needs of all learners. Student support at VALA NC is proactive, personalized, and comprehensive, grounded in the belief that every student can succeed when their academic, social, emotional, and individual learning needs are intentionally addressed. Through a multi-layered support framework, VALA NC ensures that each student receives the right support at the right time and in the right way, promoting both academic achievement and emotional well-being.

Teacher Office Hours

Teachers provide regular virtual office hours, offering students:

One-on-one academic support
Clarification of assignments and expectations
Feedback on progress and learning strategies

Office hours ensure students and families have consistent access to instructional support beyond scheduled class time.

Multi-Tiered System of Support (MTSS)

VALA NC uses an MTSS framework to monitor progress and provide targeted interventions:

Tier I (Core Instruction): High-quality, standards-aligned instruction for all students, incorporating evidence-based strategies such as retrieval practice, spaced learning, and formative assessment.
Tier II (Targeted Support): Small-group interventions for students who need additional support in specific skills, identified through assessment data and adaptive learning platforms.
Tier III (Intensive Support): Individualized, intensive interventions for students with significant academic needs, delivered through personalized instruction and frequent progress monitoring.

Adaptive Technology Platforms

Adaptive learning platforms are integrated into daily instruction to:

Diagnose learning gaps in real time
Personalize practice and pacing
Provide immediate feedback to students and teachers
Inform instructional decisions and intervention planning

These tools help ensure no student falls behind and advanced learners continue to be challenged.

What I Need (WIN) Time

VALA NC includes a daily WIN Time built into the schedule. During this dedicated support block:

Students receive reteaching, remediation, or enrichment
Grouping is flexible and data-driven
Support is personalized based on individual needs
Students develop self-advocacy and ownership of learning

WIN Time is a cornerstone of VALA NC’s commitment to equity and mastery.

Exceptional Children Services

VALA NC is committed to serving students with disabilities in compliance with federal and state special education requirements, ensuring access to a free appropriate public education (FAPE).

IEP Implementation

Individualized Education Programs (IEPs) are implemented with fidelity
Services are delivered according to documented goals and accommodations
Collaboration occurs among teachers, EC staff, families, and service providers

Appropriate Accommodations

Students receive accommodations and modifications aligned with their IEPs, which may include:

Extended time
Modified assignments or assessments
Assistive technology
Instructional scaffolds

Virtual or In-Person Related Services

When required, students may receive:

Virtual therapy services (speech, counseling, etc.)
In-person services through approved providers, as appropriate

VALA-NC works closely with families to ensure services meet individual student needs.

English Language Learners

VALA NC supports English Language Learners (ELL) through intentional language development and instructional strategies that promote academic success and language growth.

ESL Support

Targeted English as a Second Language (ESL) instruction
Ongoing assessment of language proficiency
Support aligned with WIDA standards and state requirements

Sheltered Instruction

Teachers use sheltered instructional strategies to:

Make content accessible
Build academic vocabulary
Support comprehension across subjects

Language Development Pathways

Students progress along individualized language development pathways that:

Support listening, speaking, reading, and writing

Integrate language development into core instruction

Encourage confidence and participation

Social & Emotional Support

VALA NC prioritizes student well-being and emotional growth, recognizing that learning is most effective in a supportive and safe environment.

School Counselor

Students have access to a school counselor who provides:

Individual and group counseling
Academic and social-emotional guidance
Support during transitions or challenges
Collaboration with families and staff

Beginning in Grade 9, counseling expands to include college and career planning support.

Social-Emotional Learning

Social-Emotional Learning (SEL) is embedded into daily instruction and routines, helping students develop:

Self-awareness and self-management
Responsible decision-making
Relationship skills
Resilience and perseverance

SEL instruction aligns with VALA NC’s monthly character virtue focus, reinforcing positive habits and values.

Safe Virtual Environment

VALA NC maintains a safe and respectful virtual learning environment through:

Clear behavioral expectations
Active adult supervision

Secure digital platforms
Consistent communication with families

Bullying Prevention Policies

VALA NC enforces comprehensive anti-bullying policies, including: 1) Prevention education, 2) clear reporting procedures, 3) prompt investigation and response, and 4) support for affected students. All students deserve to learn in an environment where they feel respected, valued, and safe.

Closing Statement

At VALA NC, student support is not an afterthought—it is embedded into everything we do. Through academic interventions, personalized learning, specialized services, and strong social-emotional supports, we ensure that every student has the opportunity to thrive.

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